Técnico/a de soporte informático ON-SITE

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Descripción

From Capgemini Engineering, we are looking for a Professional for ON-SITE support at Madrid with at least 2 years of experience. Resolution of basic problems of: · Office applications / Office 365 · Network management and administration (LAN, WiFi, VPN) · Multifactor Authentication · Windows Server and Active Directory · Windows applications troubleshooting · Level 1 incidents resolution via ITSM tool (GLPi, EasyVista, ServiceNow...) · English speaking level to be able to follow instructions and interact to troubleshoot an issue Soft Skills: · Dealing with people · Teamwork · Follow a working plan complying with deadlines · Stress management with high workload Minimum Required Studies · Medium Degree Formative Cycle - Computers and Networks